Kinsey Plumbing, Heating & Air repairs heat pumps in Liberty Hill, troubleshooting the outdoor unit, the indoor air handler, the reversing valve, defrost controls, and backup heat so the system works in both summer and winter. Because a heat pump handles cooling and heating alike, a failure can leave you uncomfortable in any season, and we focus on getting both modes working again.
Call us if the system cools fine but blows chilly air when set to heat, the outdoor unit stays covered in ice for hours, you hear loud whooshing or grinding as it switches modes, the emergency heat light stays on, the unit runs without stopping during mild weather, your electric bill spikes during a cold snap, the fan outside will not turn, or the thermostat calls for heat and nothing happens.
Our licensed technicians travel out from the Kinsey shop in Jarrell, and every heat pump repair comes with a flat price you approve before we begin. We also back our repairs with warranties that reach beyond the standard in our industry. For a look at a heat pump that is misbehaving, connect with us online or schedule a visit using the Schedule Now button.
Book your service anytime with our simple and convenient online scheduling system
Clear, upfront pricing before any work begins. No surprises, no hidden fees or pricing
We stand behind our work and make it right if you’re not completely satisfied
Extended availability so you can get help when you need it, 24/7


A heat pump moves heat in two directions, so it has more parts that can go wrong than a standard air conditioner. Our technicians test the system in cooling and heating, checking refrigerant charge, the reversing valve, the defrost board and sensors, the compressor and outdoor fan motor, the indoor blower, auxiliary electric heat strips, and the thermostat programming that controls staging. A heat pump that runs on backup heat all winter can look like it is working while quietly tripling the power bill, so we pay close attention to how each stage is behaving.
When the diagnosis is complete, we give you a written flat-rate quote and wait for your approval. If the heat pump is in good overall condition, we repair it. If it is older, uses a refrigerant that has become costly, or needs a major component such as a compressor, we compare repair and replacement side by side with real figures, and replacement estimates are free. You make the call without any sales pressure.
The technician who diagnoses your system makes the repair, tests it in both modes, and stays your contact for any follow-up.
Heat pumps in this climate rarely get a break. They carry the cooling load through Central Texas summers that often exceed 100 degrees, then switch to heating when winter cold snaps arrive. Frosty mornings make the defrost cycle work hard, and a sudden hard freeze can push the system onto backup heat. Many newer master-planned homes around town were built with heat pumps, so we see a wide range of brands and models.
Our heat pump repair services include:
A heat pump in good repair is one of the most efficient ways to heat and cool a home. When it is working right, it switches between modes smoothly, defrosts on schedule, uses backup heat only when the weather truly calls for it, and keeps the house comfortable at a lower operating cost. You get one dependable system for every season instead of two separate worries.
Ignoring heat pump problems tends to get expensive quickly. A system stuck on emergency heat can drive electric bills sharply higher in a single month. A low refrigerant charge or failing defrost control strains the compressor, the most costly part to replace. And since the same equipment handles summer cooling, a heating problem left unfixed in winter often becomes a cooling failure when the heat returns.
Once the repair is finished, your technician explains what went wrong, shows you the replaced parts, and offers tips on thermostat settings that help a heat pump run efficiently. We also mention any wear that is worth watching so you can plan ahead.
A few habits help between visits. Keep the outdoor unit clear of leaves, mulch, and grass clippings, change the indoor filter on schedule, and avoid large swings on the thermostat during cold weather, since big jumps can bring on backup heat unnecessarily. These simple steps reduce strain and help the repair last.
Should your heat pump fall behind in any season, send us the details and Kinsey will work out what is wrong and price the repair fairly and flatly.
Related services: heat pump installation, AC repair, furnace repair, and all heating and cooling services.
Whether you're dealing with a plumbing issue, HVAC problem, or planning a new installation, our team is here to help. We take the time to answer your questions, explain your options clearly, and guide you toward the right solution for your home.